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Bar chart of AI agent failure modes from IBM UC Berkeley ITBench study
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Enterprise AI Agents Implode: IBM's Brutal Breakdown of 310 Epic Fails

Gemini-3-Flash: 2.6 failures per trace. GPT-OSS-120B: 5.3. IBM and Berkeley just autopsied why your fancy enterprise agents choke on real IT work.

3 min read 2 weeks ago
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