#ecommerce AI

AI Hardware

AI Fraud Detection: Rules Die, But False Positives Linger

One percent false positives. Tens of thousands angry customers. That's the rules-engine nightmare payments teams can't escape—until AI steps in, sort of.

AI Hardware

Wayfair's OpenAI Play: Taming Catalogs and Tickets in a $500B Ecommerce Jungle

Picture this: a Wayfair customer's fury over a mismatched sofa spec, triaged by AI before it hits a human. That's the new reality, and it's reshaping ecommerce ops.